SHIPPING / ORDERING
FREE STANDARD SHIPPING OVER $75.00 We offer everyday FREE Standard Shipping on all international orders over $75.00 before tax (excludes Australia, New Zealand).
Huda Beauty understands the need to get your lashes immediately! This is why we ship every single working day! Our hours of operation are Sunday through Thursday from 9AM-5PM Gulf Time Zone (UTC+04:00). We will do our best to get your lashes to you at your earliest convenience, but if your order has not reached you within 7 days of processing, please email email@example.com with subject line: ORDER NOT RECEIVED. Please include your order number and transaction ID number so we can expedite any issues!
OFFERS AND PROMOTION CODES
To take advantage of a special promotion, you must be LOGGED IN and enter the promo code in your Shopping Bag BEFORE Checkout. The offer will be automatically applied when you enter the appropriate information. Offer codes are case sensitive and should be entered exactly as they appear. Only one offer code may be used per online order and they don’t apply to items that are already discounted.
Please read the details associated with each promo code carefully for valid offer period and restrictions. Promo codes are valid only at shophudabeauty.com and not at Sephora.com, Sephora shops, retailers or other websites.
We ship to lots of places around the world – just select your country at checkout.
While beauty has no borders, International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from www.shophudabeauty.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. HUDA BEAUTY does not collect duties and taxes, and as smart as we are, we can not predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.
www.shophudabeauty.com accepts MasterCard, Visa, Paypal and cash on delivery.
Email is not a secure method of transmitting credit card information, so please do NOT send us any credit card information via an email.
SAFE SHOPPING GUARANTEE
When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.
An order confirmation will appear as the final step in your order process. In addition, you’ll receive an email confirmation with the order number of your purchase! Once your order has shipped, you’ll receive an additional email to confirm shipment and tracking information
Order cancellation requests will be considered, but are not guaranteed. This is simply because we try to ship out orders as quickly as possible, and we cannot cancel an order once it has been dispatched. Once you have received your items, you may send them back for a refund as long as they are unopened or gently used.
Once you receive an order confirmation by email, it means your order is already being processed and cannot be changed or cancelled.
MAXIMUM PURCHASE POLICY
The product and services available on our websites, including any samples, are for personal use only. As such, we reserve the right to limit per item order quantities to 10 per product.
RETURNS / EXCHANGES
All sales are final. With exception of damaged items, all sales are made final once goods are received. If goods are damaged, please do send a photo with the damaged good to us at firstname.lastname@example.org with the subject line: DAMAGED, and include your order number.
Please note, for lashes, discrepancies may occur, so if the lashes differ from one another in regards to hair assignment, they are handmade and this does not constitute damaged items.
Damages from shipping, we will need to be reviewed and we cannot guarantee this will resort to replacement of product.
QUESTIONS OR COMMENTS?
Please feel free to contact us via email at email@example.com. Please have your order number mentioned so we can better assist you.